Questions before the work,
answered plainly.
FAQ / common questions
What StarChase does, who we work with and how to read the signals we publish.
Questions and answers.
Frequently asked questions
What does StarChase do?
StarChase is a full-funnel consulting company. We connect business consulting, short-form video, digital advertising, live commerce and text-based customer service according to the needs of each engagement.
Who is a good fit?
We mainly work with personal brands, knowledge businesses, SMEs, e-commerce teams and customer-facing businesses. A first conversation helps both sides determine whether the scope and fit make sense.
What services are available?
The five core services are business consulting, new media production, digital advertising, live-commerce production and coaching, and text-based customer service.
How does a collaboration usually begin?
The usual rhythm is consultation, tailored strategy planning, content and publishing-system development, amplification through ads or live commerce, then review and ongoing improvement. The actual pace depends on the product, resources and goals.
How are fees determined?
Scope and pricing depend on the service specification and needs discussed with the team. Published service pages provide relevant context where available; a consultation confirms the appropriate scope.
How should I read the case figures?
They are client-authorised records for individual cases, not company-wide averages or guaranteed outcomes. Periods, baselines and sources vary, and results depend on factors such as product, budget, content volume and execution capacity.
Can we work remotely?
StarChase has an office in Taipei and can collaborate remotely with teams across Taiwan and on cross-border projects. On-site filming or live-control work depends on location and scheduling.
What should I prepare for a first conversation?
Bring the product or service you have today, the people you want to reach, the marketing problem you are facing and the direction you hope to improve. You do not need a perfect brief.
Still have a question? Let's talk.
Start with the situation you are facing now. We will help identify a practical next step together.
Contact StarChase