Notes from the work,
kept practical.

StarChase journal / selected topics

Selected English summaries of the topics we publish about live commerce, customer operations and content practice. The full source articles are available in Chinese.

Selected reading, source linked.

Journal archive

01

Live commerce

A 90-minute live-commerce run of show

A practical outline for timing, floor-control roles and contingency notes before going live.

Read Chinese source
02

Live commerce

From short-form video to the live room

Connect the content hook, preview, room entry and customer-service handoff as one path.

Read Chinese source
03

Customer operations

Customer segmentation with first-party data

Start with source data, labels and an actionable list rather than a generic audience profile.

Read Chinese source
04

Media operations

A short-form content calendar built on four pillars

Use recurring content roles to make a 30-day publishing plan easier to maintain and review.

Read Chinese source

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